Repair/Exchange parts
As an alternative to new parts, we also offer repair/exchange parts.
You exchange your damaged part for a repaired spare part.
Your advantage: cost-efficient supply of spare parts for expensive parts.
Our repair/exchange parts are indicated by an “R” next to the article number.
Order processing:
You order a repair/exchange part via this webshop.
On dispatch, the repair/exchange part is billed for the price of a new part.
You return your damaged part with 30 days of your order (60 days for overseas shipments), in clearly identifiable form, to ism-technic GmbH.
As soon as we have received your damaged part, you will receive credit worth 45% of the new price. This process gives you a repair/exchange price of 55% of the new price.
Excluded from this offer are programming consoles which are offered at a special repair/exchange price.
Please note:
Once this period has ended, non-returned damaged parts will be written off and credit will no longer be possible. This process cannot be applied when repairs to damaged parts are clearly impossible.
You exchange your damaged part for a repaired spare part.
Your advantage: cost-efficient supply of spare parts for expensive parts.
Our repair/exchange parts are indicated by an “R” next to the article number.
Order processing:
You order a repair/exchange part via this webshop.
On dispatch, the repair/exchange part is billed for the price of a new part.
You return your damaged part with 30 days of your order (60 days for overseas shipments), in clearly identifiable form, to ism-technic GmbH.
As soon as we have received your damaged part, you will receive credit worth 45% of the new price. This process gives you a repair/exchange price of 55% of the new price.
Excluded from this offer are programming consoles which are offered at a special repair/exchange price.
Please note:
Once this period has ended, non-returned damaged parts will be written off and credit will no longer be possible. This process cannot be applied when repairs to damaged parts are clearly impossible.